@import url('https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@400;500;600&display=swap');

.ai-assistant {
  --ai-bg: #ffffff;
  --ai-ink: #0f172a;
  --ai-muted: #64748b;
  --ai-accent: #0ea5a4;
  --ai-accent-dark: #0f766e;
  --ai-soft: #f1f5f9;
  --ai-border: #e2e8f0;
  --ai-shadow: 0 18px 40px rgba(15, 23, 42, 0.18);
  position: fixed !important;
  right: 24px !important;
  bottom: 24px !important;
  z-index: 99999;
  font-family: "Space Grotesk", "Segoe UI", "Helvetica Neue", Arial, sans-serif;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 10px;
}

.ai-assistant * {
  box-sizing: border-box;
}

.ai-assistant-toggle {
  background: linear-gradient(135deg, #0ea5a4, #1d4ed8);
  color: #fff;
  border: none;
  border-radius: 999px;
  padding: 12px 18px;
  letter-spacing: 0.2px;
  font-weight: 600;
  box-shadow: 0 12px 24px rgba(2, 132, 199, 0.35);
  cursor: pointer;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.ai-assistant-toggle:hover {
  transform: translateY(-1px);
  box-shadow: 0 16px 30px rgba(2, 132, 199, 0.45);
}

.ai-assistant-panel {
  position: absolute;
  right: 0;
  bottom: 56px;
  width: 340px;
  max-height: 520px;
  background: var(--ai-bg);
  border-radius: 16px;
  box-shadow: var(--ai-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(8px);
  pointer-events: none;
  transition: opacity 0.2s ease, transform 0.2s ease;
}

.ai-assistant-panel.is-open {
  opacity: 1;
  transform: translateY(0);
  pointer-events: auto;
}

.ai-assistant-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  background: linear-gradient(135deg, #0f172a, #1e293b);
  color: #fff;
}

.ai-assistant-title {
  font-weight: 600;
  font-size: 15px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.ai-assistant-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  object-fit: cover;
  border: 2px solid rgba(255, 255, 255, 0.6);
}

.ai-assistant-close {
  background: rgba(255, 255, 255, 0.12);
  border: none;
  font-size: 18px;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  color: #fff;
  cursor: pointer;
}

.ai-assistant-messages {
  padding: 14px;
  background: #f8fafc;
  overflow-y: auto;
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.ai-assistant-message {
  padding: 10px 12px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.45;
  max-width: 85%;
}

.ai-assistant-message-row {
  display: flex;
  align-items: flex-start;
  gap: 8px;
}

.ai-assistant-message-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  object-fit: cover;
  margin-top: 2px;
  border: 1px solid rgba(15, 23, 42, 0.1);
}

.ai-assistant-message-bubble {
  background: #ffffff;
  color: var(--ai-ink);
  border: 1px solid var(--ai-border);
  padding: 10px 12px;
  border-radius: 12px;
  max-width: 240px;
}

.ai-assistant-message.user {
  background: linear-gradient(135deg, #0ea5a4, #1d4ed8);
  color: #fff;
  align-self: flex-end;
}

.ai-assistant-message.assistant {
  background: #ffffff;
  color: var(--ai-ink);
  border: 1px solid var(--ai-border);
  align-self: flex-start;
}

.ai-assistant-message.assistant {
  background: transparent;
  border: none;
  padding: 0;
}

.ai-assistant-input {
  display: flex;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--ai-border);
  background: #fff;
}

.ai-assistant-input input {
  flex: 1;
  border: 1px solid var(--ai-border);
  border-radius: 10px;
  padding: 8px 12px;
  font-size: 14px;
}

.ai-assistant-input button {
  background: #0ea5a4;
  color: #fff;
  border: none;
  border-radius: 10px;
  padding: 8px 14px;
  font-weight: 600;
  cursor: pointer;
}

.ai-assistant-fallback {
  padding: 0 12px 12px;
  background: #fff;
}

.ai-assistant-actions {
  display: flex;
  gap: 8px;
  margin-top: 10px;
}

.ai-assistant-ticket,
.ai-assistant-call {
  flex: 1;
  text-align: center;
  border-radius: 10px;
  padding: 8px 10px;
  text-decoration: none;
  border: 1px solid var(--ai-border);
  background: #fff;
  color: var(--ai-ink);
  cursor: pointer;
}

.ai-assistant-ticket-form {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 10px;
}

.ai-assistant-ticket-form input,
.ai-assistant-ticket-form textarea {
  border: 1px solid var(--ai-border);
  border-radius: 10px;
  padding: 8px 10px;
  font-size: 14px;
}

.ai-assistant-ticket-form button {
  background: #0f172a;
  color: #fff;
  border: none;
  border-radius: 10px;
  padding: 8px 12px;
  cursor: pointer;
}

.ai-assistant-suggestions {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 0 14px 12px;
}

.ai-assistant-suggestions-title {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--ai-muted);
}

.ai-assistant-suggestion {
  border: 1px dashed var(--ai-border);
  background: #fff;
  color: var(--ai-ink);
  padding: 8px 10px;
  border-radius: 10px;
  text-align: left;
  cursor: pointer;
  font-size: 13px;
}

@media (max-width: 640px) {
  .ai-assistant {
    right: 16px !important;
    left: 16px;
    bottom: 16px !important;
    align-items: stretch;
  }

  .ai-assistant-panel {
    width: 100%;
    right: 0;
  }
}